Trolling has become something of an art form – if you’re good at it, you can make something go viral, from either positive or negative reactions. And businesses have been taking notice of just how effective a tool trolling can be to create relationships with their customer base.

But it’s not as easy as it may seem. Take Netflix, for example.

At first glance, this tweet from Netflix’s account last week is trolling gold – a masterclass, really.

Photo Credit: Twitter

But with a little more scrutiny, people started to wonder whether they should be laughing.

Photo Credit: Twitter

Photo Credit: Twitter

Netflix asserts that they are simply concerned about their customers, and not actively stalking them for nefarious reasons.

Photo Credit: Twitter

But is it weird? You decide!

h/t: Mashable

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