6. “Laughed her out”

I work in a shoe shop. One of the services we supply is to check how well school shoes fit on our younger customers. Once a staff member has signed to say they are a good fit, the customer is able to bring them back if there are any problems.

This one time, a mother came back in with her son a week after being fitted with a pair loudly mouthing off that the shoes were too tight and causing blisters, so we offered to get her a new pair.

Once back in the kids department she spotted the girl who fitted the original shoes and went completely crazy at her, demanding that the girl should be there whilst a better pair was fitted so she wouldn’t make the same mistake again.

Despite the mum saying some pretty degrading stuff about the her, the girl agreed to sit in on the re-fit in an attempt to help out.
She remembered the customer, even to the point of remembering the child’s name, and was visibly upset about doing a bad job. Returning to the till, the fitter offered to put the exchange through as a final gesture of goodwill, and then froze, with an evil grin on her face.

‘These aren’t your sons shoes; she said to the customer. They have a name tag inside saying Tommy, and your son’s name is Billy.”

Turns out kid had swapped his shoes with another boy in his class. Laughed her out of the shop.