Working in customer service can be a major nightmare. Annoying customers constantly harassing you, pestering and making your life a living hell.
Well, no more! These workers on AskReddit stepped up to the plate and told customers to shove it! These are glorious stories, indeed. Enjoy.
1. “That shut him up”
One of my favorite stories from my brief time in customer service was when a man who called up the night after a minor hurricane screaming that his service didn’t work, that he had complained multiple times and this was the last straw. Clearly our service sucked, and it was our fault his cable was out.
He kept cutting me off, and calling me rude names when finally I just interjected:
“Sir, your cable isn’t out because of an issue with our service, your cable is out because a tree branch fell across the cable line. What’s that? How do I know? Because you live at 78 Fakename road and I live at 75 Fakename road. I saw the branch fall. I’m the one who went out in the rain last night to get the branch out of the street. In fact, I know you know it’s a branch, because I could see you looking out your window at me moving the branch that fell on your property. Not only that, but when I was done I went inside and called into work on my day off to arrange a bucket truck to come out and rerun the cable so you could beat the rush of calls that came in all across the island due to the storm. You didn’t even have to call. A truck is already on route.” Well, that shut him up.