Guys, if you’ve never worked in a job where you have to deal with customers – real human beings – face-to-face multiple times a shift, I’m not sure you’ll ever understand how frustrating it can be to smile through the pain.
If you have, then you’ll feel the grief of this donut shop employee who had to deal with a women insisting she wanted her donuts “straight from the oil” and wouldn’t leave without them straight down to her soul.
It starts off simply enough…
And then, 4 years later… a Karen shows up in the author’s life and changes everything…
But this woman walked into a donut stall at a fair and demanded NEW donuts.
Okay, fine. New donuts, sugared, in the slots.
Nope. Those touched the OLD donuts they might have old donut cooties, I guess?
Okay, let’s try this again!
The customer failed to accept the explanation cooling-off is in her best interest and, of course, wanted to speak to the manager.
“Fresh” donuts could mean different things to different people, after all.
The woman was (unsurprisingly) unhappy with her bag of dough.
And now it’s Gregg to the rescue…
I don’t know how this man has survived in customer service for any length of time.
In the end, no one was really happy (despite the $100), but that’s pretty much an average day working with the public.
Have you ever encountered a true “Karen” out in the wild?
Obviously we want to hear your story!