Moving is already stressful enough on its own. But throw in a crappy shipping or moving company and it’s a total nightmare.
One Redditor used a shipping company to ship his TV to his new home during a move. But when the TV finally arrived, it was all sorts of damaged. He filed a claim, which the shipping company denied.
He was understandably frustrated, but found a way to get sweet, sweet revenge at the end of the day.
You can read the full story from Reddit below:
Ouch! That’s gotta hurt! I guess this story underscores the importance of good customer service at all levels of the company, right?
Redditors were pretty tickled with this story, including some who had experience working in the field of shipping and logistics:
And some who pointed out that customer service really is king:
One commenter shared this clever turn of phrase:
Other pointed out how much easier it is to keep a customer than to get a new one:
We hope he was able to leave an online review so that other people don’t make the same mistake he did and work with that shipping company. What if it had been something vastly more important than his TV, after all?
Do you think he did the right thing in cutting of the company’s business at his workplace? Or did he take it too far?
Let us know in the comments!
We’d love to hear from you!