Southwest Airlines Apologizes to a Passenger Named Abcde After an Employee Mocks Her Name

©Facebook,Southwest Airlines

I’ve seen some ludicrous names in my day, but this one might take the cake. Good thing I don’t work for Southwest Airlines…

Traci Redford, a Texas resident, complained that a Southwest employee mocked her daughter’s name. She said, “The gate agent started laughing, pointing at me and my daughter, talking to other employees. So I turned around and said, ‘Hey, if I can hear you, my daughter can hear you, so I’d appreciate if you’d just stop.”

Oh, I forgot to mention her daughter’s name. Are you ready for this? Abcde. It’s pronounced “Ab-city.” Yes, you read that correctly.

Photo Credit: pxhere

The employee apparently took a photo of the girl’s boarding pass and posted it online, which is how Redford found about it and reported it to the airline.

Photo Credit: Twitter

Southwest eventually apologized to the woman and Abcde, saying “We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online.”

You’re probably not going to believe this, but there are several hundred people in the U.S. with the name “Abcde.”

Wow, we live in strange times.