Working can be complicated, especially in a situation where a job is your first or you’re not given much power or chance to voice your opinion. First jobs, or jobs that we have when we’re teenagers, definitely fall into this category, and most of us quickly learn to do what we’re told and keep our mouths shut in the process.
This kid worked at a pizza place and didn’t like when his boss decided to start skirting the rules a bit, but he figured it wasn’t his place to say anything.
They opened at 11, but his boss told him to start answering the phones as soon as he clocked in and to go ahead and take orders to be ready at 11 instead of waiting until then to start taking them.
This is going to be short and brief, I work at a very popular pizza chain well call pizza stuff.
Well today my manager told me that instead of not answering the phone due to us not being open.
I now have to answer it and put their order in as a timed order. Along with not telling them that it wouldn’t be ready for pickup until 11, I guess he’s after more sales, I don’t know.
He does as he’s told, even though orders are backing up quickly, until everything inevitably comes to a head.
Cue malicious compliance, and this morning we happened to get a lot of calls.
By the time it was about 10:45, I had 10 orders in, along with that’s when the first customer arrived.
Well see the issue was that by company policy and rules, we cannot unlock the doors until 11, or when we’re supposed to be open.
We can send deliveries out early, yet we cannot open carryout early.
A customer arrived at 10:45 to pick up his pizza, and he wasn’t thrilled to be told he couldn’t come in the building until 11.
The manager broke yet another rule in letting them in early, and that’s when the proverbial chickens came home to roost.
Well as you can imagine the customer became pissed when I told them they have to wait until 11 before I can serve them due to policy.
With the cherry on top being my manager heard the commotion, and decided to forgo the rule.
Well, someone else walked in, and it was the big boss – who was none too happy to see all of the rules being broken.
Well in walks in his essential boss, he trains managers and employees mainly.
In which he sees what he’s doing, and promptly gets in trouble as a result.
After his boss talked to him for a bit, my manager pulled me aside and said we’re no longer taking orders early, nor are we allowing customers to enter the store early.
This kid didn’t have to say one word, but I guarantee he was smirking his a$$ off when his boss wasn’t looking.
TL;DR: manager told me to take orders before we’re open, customer got mad as a result as they couldn’t get their food when they got here.
Manager then allowed customer in early, in which his boss happened to show up.
Got in trouble and the rule has been revoked.
Sometimes karma smiles on us, even when we’re peon teenagers.
Tell us in the comments about a time when everything worked out the way it was supposed to, without you having to do a thing to help it along!