When you work full-time and have kids and/or pets to take care of (or even if you don’t), it’s tempting to order in after a long day. It was less tempting when the only thing you could get delivered was pizza, but with UberEats, GrubHub and all the other delivery apps, the cuisine of your choice is now only a few clicks away.
You might start thinking twice about that delivery order, though, after seeing the results of this survey from US Foods. According to their survey of almost 500 delivery drivers for various services, 28% admit to taking food from an order.
That’s almost one-third!
There are so many issues with this, not the least of which is sanitation.
To be fair, being a delivery driver is a bit of a thankless job. The pay isn’t great, customers may not tip, and they may be expected to hike up several flights of stairs. That isn’t an excuse, but it is context. More than half of the drivers admitted to being tempted by the smell of food as they deliver.
Some restaurants are using tamper-proof packaging to prevent sampling by delivery drivers. It would be helpful to know which restaurants do this so we have a better chance of getting untouched food.
No, I don’t like the idea of someone eating my fries. But delivery drivers have it tough. The survey also mentions that customers and drivers think a $4 tip is fair, so maybe that’s a good place to start – ensuring drivers are fairly compensated with money, not french fries.