If you’ve ever worked in customer service, then you’ve definitely used “the voice.” Somehow, any ordinary voice is never cheerful enough for management.
If you don”t sound like your vocal chords are smiling until they snap, then you’re doing it wrong.
Here are 12 customer service veterans showing us that they’ve still got the switch between normal and AI-level-cheerful down pact.
1. Staples
Hey man, I get you. You do not want to tick any Karens off while they do their back-to-school shopping.
https://www.tiktok.com/@fartangel/video/6889213945433885957
2. Whoa, just whoa
I’d 100% agree with this person’s assessment of their own skills. Craft: perfected.
@lynsey_melissa IG:Lynsey_Melissa #customerservice #customerservicevoice #workingcustomerservice #customersbelike #lesbiansover30 #fakeit #customerserviceproblems
3. Pharmacy techs assemble
I can really see the pain just swimming in her eyes.
@missbriiiice
4. Service voice 101
I’d say this girl pretty much mastered the technique of being non-threatening.
@jessrevel Normal voice vs. Customer service voice…😳🤦🏼♀️ #fyp #foryoupage #customerservicevoice
5. Who is she?
This one is absolutely unrecognizable.
@cactash I don’t know who she is #fyp #customerservicevoice
6. Starbucks
The register and placement shift here is insane.
https://www.tiktok.com/@itsjaytoday/video/6891056444192394501
7. That barista life
I appreciate how she broke it down into two different voices. It definitely provides some much-needed nuance here.
@alex_coomes Be honest with me, how bad is it? #customerservicevoice#customerservice#barista#baristaproblems#fyp#foryoupage#YouWantMore#HalloweenLook
8. The magic mouse
I’m starting to think that all Disney employees have a chip implanted into their brains.
@amand_alor just a little ~taste~ of my guest service voice #disney #customerservice #guestservice #customerservicevoice
9. The happiest place on Earth
Seriously, it is insane how they made this girl actually put on an American accent for work. Like, what, is any other one too threatening?
https://www.tiktok.com/@julianastewart2/video/6889240568803642625
10. Anchors away!
Ever wondered what news anchors actually sound like off-the-clock? Well, here’s your chance to find out.
@viktoriaacapek Does a “news voice” count as a customer service voice? #customerservicevoice #news #newsanchor #newsreporter #voice
11. Major code switching ahead
Seriously, somebody give this woman an award for a palpable shift like this.
https://www.tiktok.com/@msnewslady/video/6894368286264397061
12. Oh my goodness
Alexis here straight up sounds like an automated messaging system when she’s working for State Farm.
https://www.tiktok.com/@worthycurlz/video/6890688595527617797
Well, I think it’s safe to say that there are promising careers in voice over work for those folks, if they ever choose to pursue it. Some of those changes were absolutely mind-blowing.
Have you ever had to whip out the customer service voice? Share your voice-morphing magic with us in the comments!
